HIPAA Notice of Privacy Practices

We are fully committed to protecting your health information in compliance with HIPAA.

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Effective Date: January 1, 2026

Our Commitment to Your Privacy

SturdyCare Health Services LLC is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of your protected health information (PHI), provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.

How We May Use and Disclose Your Health Information

Treatment: We may use and disclose your health information to coordinate your care among our caregivers and with other healthcare providers involved in your treatment.

Payment: We may use and disclose your health information to obtain payment for services we provide, including billing to Medicaid, HCBS waivers, CFSS, or other payers.

Healthcare Operations: We may use and disclose your health information for our normal operational activities, such as quality assurance, staff training, and compliance reviews.

Your Rights Regarding Your Health Information

You have the right to:
Request access to your health information and receive a copy
Request corrections to your health information if you believe it is inaccurate
Request restrictions on how we use or disclose your information
Request confidential communications through alternative means
Receive an accounting of certain disclosures we have made of your information
Receive a copy of this Notice of Privacy Practices
File a complaint if you believe your privacy rights have been violated

How to Exercise Your Rights

To exercise any of your rights described above, please contact us in writing at:

SturdyCare Health Services LLC
Attn: Privacy Officer
St. Michael, MN
Phone: (763) 344-6001
Email: info@sturdycares.com

We will respond to your request within 30 days.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint. To file a complaint with HHS, visit: www.hhs.gov/ocr/privacy/hipaa/complaints

Changes to This Notice

We reserve the right to change this Notice at any time. We reserve the right to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website. You may request a copy of the current notice at any time.

Contact Our Privacy Officer

For questions or concerns about this notice or our privacy practices, please contact:

SturdyCare Health Services LLC — Privacy Officer
Phone: (763) 344-6001
Email: info@sturdycares.com
Hours: Monday–Sunday, 7:00 AM – 5:00 PM

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